Policies

Time
For all Art of Cycling appointments, the clock starts at our agreed upon time. Please come ready to ride.

Equipment
For all Art of Cycling appointments, please ensure your bike is in good working order. If you need a shop or mechanic recommendation, we are happy to provide one.

Liability
Art of Cycling requires a waiver to be signed in advance of your session.

Weather
Student safety is always our top priority. If weather becomes an issue, we will make alternative arrangements as necessary.

Private Session Refund Policy
Your payment is refundable if you cancel at least 48-hours in advance. Your payment is 50% refundable if you cancel 24-hours in advance. Refunds may be subject to a 10% administrative fee. When possible, we will reschedule your appointment once with no fee provided 24-hours notice is given.

Group Coaching Refund Policy
Your payment is fully refundable if you cancel at least 14-days in advance of the first session. Your payment is 50% refundable if you cancel 7-days in advance. Refunds may be subject to a 10% administrative fee. We will issue a full refund if we can fill your spot from a waiting list.

Satisfaction GuaranteeΒ 
We have yet to encounter an unhappy client, but if for some reason you're not happy with our services we will always make it right.